Procare Solutions Service Status Status

All Systems Operational

Payment Processing Operational

API Operational

PayNow Operational

Procare Desktop Operational

MyProcare Parent Portal Operational

Cloud Database Cluster - Primary Operational

Web Apps Operational

Procare Online/Family Engagement Operational

Schools Login Operational

API Operational

SchoolCare Works/DayCare Works Operational

API Operational

SchoolCareWorks Main Site Operational

DayCareWorks Main Site Operational

ChildPlus Operational

Online Operational

Desktop Operational

Communication App Operational

Procare Professional Development Operational

ChildPlus Continuing Education Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 12, 2026

No incidents reported today.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

Procare Online - Temporary Email Delivery Disruption

Resolved - The email delivery issue has been resolved, and service has been fully restored. All queued emails are now being delivered. Thank you for your patience during this disruption.
Dec 30, 20:43 MST

Identified - We continue to actively work with our email service provider to resolve the current disruption. Emails remain queued and will be delivered once service is restored. Our team is making progress, and we anticipate a resolution soon. Thank you for your patience.
Dec 30, 15:04 MST

Investigating - We are currently experiencing an issue with our email delivery service that may impact all email types from the Procare Online platform. Our team is working with our email provider to resolve this quickly. In the meantime, emails are being queued and will be sent once service is restored. We expect this to be resolved shortly and will provide updates as we have them. We apologize for any inconvenience.
Dec 30, 10:56 MST

Dec 29, 2025

No incidents reported.